 Who would benefit from home health services? Reasons to initiate a home health referral:
- A recent discharge from a hospital or skilled nursing facility
- An acute episode from a chronic illness or condition
- A rehabilitation need due to a decrease in mobility and endurance
- New medication management and education
- Disease process education
- Pain limiting function
- A recent fall
- Increased request for assistance
- Family concerns due to a change in status
- Wound care management and education
Why choose PHHC:
- PHHC offers education to physician offices on billable services of home care patients (CPO, Cert/Recert)
- PHHC will offer in late 2006 the option of consolidated electronic order signature of home care patients, saving time and less paperwork for physicians
- PHHC offers physician offices in-services on all of our Specialty Programs
- The experience the patient receives at PHHC is compassionate, nurturing and motivating which enables them to achieve an optimal level of function and independence.
- PHHC has caring professionals with knowledge of the communities health care resources
- PHHC is available as a resource to the health care continuum
- PHHC provides Patient Care Coordinators that act as a liaison between the whole health care team
- PHHC provides patients with the latest technological advances to achieve better patient outcomes
- PHHC offers services that are customized with each patient, family and physician in order to better meet the needs of those involved in the patients care plan
- PHHC works closely with the family members and patients in educating them to be proactive in their care, resulting in a faster recovery
- PHHC provides educational in-services that are customized with each individual situation
- PHHC has nurses and administrators available 24/7 to assist you
- PHHC has a language line available
- PHHC's response time is within 24-48 hours
- PHHC has excellent staff retention and offers employees continued education
We measure our success by a consecutive
Customer Satisfaction Rating of 94% or greater
for the last five years.
Our Employees
To ensure that we provide safe, quality care to all of our patients, PHHC has an extensive hiring selection process, including background checks and drug screens on all employees.
Customer Service Program
Physicians Home Health Care (PHHC) is committed to providing quality care to ensure we meet the needs of each patient. In 2001, PHHC initiated a Customer Service Program, providing continuing education to employees and a customer satisfaction survey upon discharge with each patient. We are proud to announce a customer satisfaction rating of 95% throughout the Colorado branches.
Referral Procedure
Anyone may initiate a referral to PHHC provided there is a physician’s order. Our Intake Coordinator will complete all payer verifications at the time of referral and ensure the appropriate organization is billed. For more information or to make a referral please contact us at the numbers listed. For your convenience an administrator is available to assist you after hours.
The following information is helpful when referring a patient or family member:
- Patient Demographics (Name, Address, Phone Numbers)
- Contact Information
- Birthdate
- Social Security Number
- Emergency Contact Information
- Physician Contact Information
- Payer Information
- Diagnosis
- Surgical Procedure if one completed
- Date for services to begin
- Services requested
- Allergies
- Medication List
- Physician Order
Download a fax copy Referral Sheet
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